Help Center

As mentioned in our TOS, our licence is non-exclusive. This means that every graphic in our website can be sold to more than one client. Every design is sold multiple times to multiple clients.

With a market size of billions of people the fact that our designs are been used to multiple clients shouldn't have a great impact on you. You should differentiate yourself from your competitors by promoting your products better, adding various elements to your purchased designs, use relevant keywords etc.. 

There are numerous ways in which you can use your purchased graphics:

• Commercial use such as web design, websites, banners, flyers and other marketing materials, print, video, newsletters, keynote slides, books, product packaging etc.
  
• Personal use such as arts & crafts, family newsletters, scrapbooks etc.
  
• Physical products you’d make for resale, such as Apparel and Clothing, T-shirts, Sweatshirts, Sweaters, Hoodies, Tank tops, Coats, Trousers, Socks, Hats, Mugs, Tumblers, Cups, Plates, Clocks, Stickers, Wall posters etc.
  
• Digital products you’d make where our graphics have been used in commercial and personal graphic works, Videos, Media, TV, Movies, Comedy Shows and more...
  
• Contracted work for your clients

See full licence information in Terms Of Service

Our licence fully prohibit (and we strictly enforce it) the following:

• Redistribution: The resell, re-license or give away our graphics is strictly not allowed.
• Unlawful and/or Defamatory use: You cannot use our graphics for illegal or unauthorized purposes, to defame a person or in a way that violates any laws in your jurisdiction or the jurisdiction where the graphic(s) would be seen and/or used.

See full licence information in Terms Of Service

Next to each image in the product page there is a description of all the FILE TYPE included in the digital file that you will receive.  

We are happy to do our best to add designs client request (even though we can't confirm an exact time frame that it will take us). 

The process is as follow:

You can send us an email or Contact Us via our website with the desired design. Your message should include a description of the design and example links so we could understand in general what's in your mind. 

**We do not copycat and create all designs ourselves so requests such as "I want to copy this design pixel per pixel" will not be accepted.

You do need to keep in mind that the design then will be uploaded publicly to the website so the client, and anyone else intrested, will be able to purchase it. You will be notified and receive a link to the item as soon as it Live in the website.

There will be no extra charge for the custom design since it will also be available publicly. We also may not be able to create designs that are very specific and that will be with no interest to other users in the website.

You can access your previous orders in the following ways:

1. Log in to My Account by clicking on the icon at the right top of your screen (in desktop view), there you can view and download your graphics.

2. After each order a mail is sent to you with a link to download your graphics.

You can find a list of all available promo codes in This Page

First, you most know that all promo codes can used only 1 time by the user and you may only use 1 promo code per order.

Second, in order to apply your promo code head to your payment page (Checkout) and paste your promo code at the discount box and click the "Apply" button. To confirm your discount was applied, a new line with the sum of savings will appear in the order summary. 

See example below...

You can contact via the following options:

• The Contact Us page in our website
• Send us an email to admin@bluepenguin.graphics
• Leave us a messege in our Facebook Page